Privacy Policy

Last Revised: February 6th, 2025

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Taimen Transport, LLC and its affiliated companies and properties (collectively, “Taimen”, “we”, “us”, “our”), provide this notice explaining how we collect, use and disclose information when customers and candidates inquire about, use or purchase our products and services, and when contracted carriers, drivers, warehouse personnel and distributors inquire about or move loads for or do business with Taimen.

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This Privacy Policy applies to personally identifiable information (“Personal Information”) collected from customers, candidates, carriers and drivers, including, without limitation, information collected through the Services. “Personal Information” is information that identifies you as an individual or relates to an identifiable individual. As used hereinafter, the term “Services” includes those websites, platforms, and mobile applications from which you are accessing this Privacy Policy which are owned and/or operated on behalf of Taimen, including but not limited to the Turvo mobile app, the web pages associated with www.taimentransport.com, and the web pages associated with the Turvo TMS web portal. The terms “you” and “your” shall include and/or reference the individual user of the Services and, when applicable, the business entity for which the individual user of the Services serves as an agent, independent contractor or employee thereof.

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Our privacy practices may vary among the jurisdictions in which we operate to reflect local practices and legal requirements. Please seethe local addenda at the end of this Privacy Policy for more information. The Policy does not apply to Taimen employees or to Personal Information collected through the Turvo mobile app for Taimen employees.

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Consent for SMS/MMS Communications -- By providing your mobile phone number verbally to Taimen employees, on Taimen’s website via quote or information request forms, and electronically through approved email communications, you consent to receive SMS/MMS communications from Taimen. You may opt out of receiving these messages at any time by replying with "STOP."

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Privacy and Data Security -- We are committed to ensuring the security of your information and your companies’ data. Your mobile phone contact information and the Opt-in Data will not be shared or sold to any third parties or affiliates for marketing purposes.

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Opt-Out -- To opt out of receiving SMS/MMS messages from Taimen, simply reply "STOP" to any text message you receive from us. Reply HELP to receive more information directly from our team.

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This Privacy Policy does not address, and we are not responsible for, the privacy, the personal information or other practices of any third party, including any third party operating any website or service to which the Services link (including but not limited to third-party functionalities made available by RMIS, DAT, Truckstop, or SONAR). The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, LinkedIn, Apple, Google, Microsoft, Blackberry or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with our apps.

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By accessing or otherwise using the Services, you acknowledge that you have read and understand this Privacy Policy and that Personal Information you provide may be processed and used in accordance with the terms of this Privacy Policy.

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